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Jump to navigation. This article breaks down the best remote desktop software on the market in First off, we explain a bit more about remote desktop programming, then we run down the list of the top 10 remote desktop connection programs. We look at specific niches, benefits and drawbacks, and compare the costs.
What is RDP? Remote desktop protocol software, sometimes called RDP software, is an incredibly useful tool for both personal and business purposes. There are no real physical limitations as to how far you must be from the host computer to use RDP systems to control it, as the system of control occurs via an internet connection.
Most RDP providers function across different operating systems. This means you can control a Windows computer from a Mac or vice versa, with Chrome OS now often also included. The same thing goes for Apple and Android mobile devices. Sometimes you get the added functionality of working with Linux or Raspberry Pi systems when doing remote access work.
There are a few types of remote desktop software on the market. Some of them specialize in allowing individual users to access their home desktops from other computers or from their mobile phones. When it comes to more professional uses for remote access tools, the possibilities are many. Team leaders can grant remote access to databases and assign roles and delegate tasks.
RDP software is one of the fastest and most secure ways to do things like file sharing and remote printing. Perhaps one of the most important functions of remote desktop protocol software is for IT departments and other support helpdesk purposes. For example, if a customer is having trouble with their computer, an IT technician can gain remote access to that computer, taking over mouse and keyboard control, to look for problems like bugs or bad code so they can fix it.
Enough of our little explanatory introduction. This remote control PC software is great for anything from personal use to enterprise level businesses. Basic features here include things like file transfer, remote printing, whiteboard sharing, remote reboot and video conferencing solutions for meetings. You get drag and drop file sharing between computers. This platform also lets you do session recording. RemotePC is a very standard remote desktop tool.
The price is right for smaller operations on a budget, but it also lets you scale up as your business grows. The security here is tops using TLS v 1. When it comes to screen sharing, you have some limitations regarding the number of screens that can be displayed. The UI also looks a bit old fashioned.
TeamViewer started off in They boast that this remote desktop app has been installed onto over 2. TeamViewer is the umbrella brand of many remote apps. These include modules for remote support for help desks, IT support, workflow solutions and videoconferencing.
It employs two-factor authentication and end-to-end bit AES encryption. There is iOS screen sharing and other mobile device access features. TeamViewer lets you do unattended access, which means you can get remote access to computers without a connecting partner on the other side.
TeamViewer has many pros. You can use it securely without having to use a VPN. The file sharing options are very flexible and simple.
The 4k remote desktop access works without a hitch. TeamViewer also has time-saving functionalities that are a big help for remote work. Finally, there is a free version to play with. The free version mentioned above is limited to personal use and cannot be used commercially.
Using this system through proxy servers is still not fully functional. TeamViewer also depends on a top notch internet connection for optimal performance. LogMeIn is a huge name in remote desktop solutions.
They have a veritable wealth of products with a range of remote access tools. But perhaps most notable is LogMeIn Pro. It offers multi-monitor support and is good for an unlimited number of users. You get a whopping 1TB of storage here too. Remote printing is also on offer with LogMeIn Pro. This remote desktop system works on mobile and tablets too. There are plans for individual users up to small businesses. LogMeIn Pro is a very powerful remote access system which handles every major functionality in the field, with remote viewing being their strongest suit.
You also get a solid number of customization features here. A free trial version is also a nifty way to test out the app. While LogMeIn Pro is a good remote tool for small businesses, it does not necessarily scale up to large businesses as well as some might expect.
There have also been some complaints in the past about shoddy customer service, although it seems they are improving that all the time. It is a no frills affordable piece of software that takes care of most basic remote tools. The tool to transfer files is a snap and means less emailing and more organization.
Multi-monitor support works quite well despite this being a trickier feature for other apps. One cool thing is that it has sound features: You can hear the music of the host computer you are accessing.
GoToMyPC is incredibly easy to set up, deploy and learn, meaning your team will have little downtime once they get up on this app. GoToMyPC has great credibility when it comes to privacy and security. Though this is a relatively simple application, when you do need help, it can be a bit tough to get the right kind of customer support. The chatbot triage is weak and frustrating. There have also been issues reported surrounding logging in and logging out times.
If you want to be able to access remote computers when you know all involved are working on the Google Chrome browser or with Chromebooks, then Chrome Remote Desktop is a strong contender. You can easily access your computer from anywhere on the go with very little set-up fuss. For collaboration in real-time, you can share screens with teammates. This is also a great way to do troubleshooting if you need to give IT professionals permission to access your computer during a remote session.
If you live and work on Google, the Chrome browser, or even Google Drive, then the Chrome Remote Desktop tool is a real winning piece of technology. It scores major points for its simplicity and ease of set-up. On top of that, it is free. This is more of a personal remote computer tool. That means it may be lacking in functionalities when it comes to more professional uses. In that way, it could be limiting regarding things like heavy file transfer or intensive tech support.
SplashTop comes right out of the belly of the beast: Silicon Valley. So they know their tech. They claim to have over 30 million users and over million active sessions. SplashTop does remote access and remote support software from a number of solutions.
These include remote desktop, remote learning, working from home and even a VPN alternative. The SplashTop company has many individual products for personal use, businesses and enterprises.
SplashTop has many benefits and advantages specifically for businesses and individual entrepreneurs. It really lets small support teams take on the tasks of larger ones. The file transfer and remote printing are particularly strong for SplashTop.
The platform support is another advantage to this remote software solution. Perhaps one of the main disadvantages of SplashTop is its pricing system. It can be a bit complicated with many different products and add-ons. Zoho is a major player when it comes to cloud computing business SaaS, and very famous for its CRM platform. Zoho Assist is their version of remote access software. It specializes in unattended remote access. You get multi-monitor functionality, screen sharing, file transfer, and voice and video chat and messaging.
Other support solutions include diagnostic tools and session recording. You can also share your entire device with one click to mobile apps for mobile support. There are integrations for Android devices, Apple devices like iOS and iPads and other service desk solution tools.
Zoho wins major points for having a great UI, very clean and minimal and intuitive. This is the look and feel we expect from most contemporary SaaS. You might run into some limitations when it comes to things like remote printing and screen sharing. However, one can count on Zoho to always be improving their user experience.
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